How do I return an item?

Your complete satisfaction is our goal.

30-Day Money Back Guarantee:

At N-GageProducts.com, we sell only the highest-quality products. If for any reason an item you purchased does not meet your personal standards or needs, return it for a full refund-no questions asked!

All purchases at N-GageProducts.com are covered by our 30-day unconditional money-back guarantee. (Returns, exchanges, refunds and replacements will not be processed after 30 days of date of delivery.)

If you purchased from Amazon.com then Amazon’s return or exchange policy applies. (scroll down)

The following items are nonreturnable:

  • Consumable items such as food, drinks and batteries
  • Items that are damaged or abused
  • Items that are missing accessories such as remote controls, cords and cables
  • Etched or otherwise personalized items
  • Non-defective special orders

Returns purchased on Amazon.com:  
Prime2

If you ordered from Amazon.com then please use Amazon’s return procedure by using the instructions below.

You have up too 30 days for returns with free return shipping.

Log-in into your account.

Go to Returns
https://www.amazon.com/gp/orc/returns/homepage.html/ref=hp_200572800_clickhere

Returns Instructions
http://www.amazon.com/gp/help/customer/display.html?nodeId=200572800

 

Returns purchased on our website:

If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Only one opened package of any product is eligible for return. All others of the same product must be in a factory-sealed container for refund. You are covered by this unconditional money back guarantee for a full 30 days from the date of delivery. Please e-mail our Customer Service Department at info@n-gageproducts.com within 30 days of date of delivery to receive authorization and return instructions.

Refunds will be credited to the original credit card or PayPal account.

You can email us with your questions, comments or concerns at any time.